Office

Tamil Nadu Arasu Cable TV Corporation Limited,
Dugar Towers,
34 (123) 6th Floor,
Marshalls Road,
Egmore,
Chennai - 600 008
Phone:+91-44-2843 2911 Fax:+91-44-2843 2913 Email:tactv@tactv.in For internet enquiries:tacnet@tactv.in
Customer Care : (044) 2843 2911 Email: tactv@tactv.in For internet enquiries: tacnet@tactv.in    

FAQ

1.When was the “Internet to Every Household” scheme launched?

The Honourable Chief Minister of Tamil Nadu launched the “Internet to Every Household” scheme on 01.03.2016.

2.What is “Internet to Every household” scheme?

It is a scheme launched by the Honourable Chief Minister to provide high quality internet services at low cost to every household.

3.In which areas this “Internet to Every Household” scheme is being implemented?

Already, in the First phase this scheme is being implemented in the district headquarters of Tamil Nadu.

4.Will this scheme be expanded to other places?

It is now expanded to all Corporations and Municipalities in Tamil Nadu in phase 2.  

5.Will it be expanded to Town Panchayat areas?

After completing phase 2, i.e Corporation and Municipalities, TACTV will expand the internet services to Town Panchayat/ rural areas.

6.How much investment is needed for starting the business?

    Tentative investment for starting the business with 200 connections:
  • EMD amount : Rs.25,000
  • One time drop charges : Rs.26,000
  • Desktop/Laptop with Scanner : Rs.30,000
  • Fiber cable (6 Core) : Rs.10 per meter
  • Router : Rs.40,000 
  • Optical line terminal (OLT) with 3 pon : Rs.75,000
  • 7.Will there be loan facility for this scheme? If so how?

    State Bank of India has come forward to extend loan facility to the selected applicants. TACTV will provide Letter Of Acceptance (LOA) and make agreement with the selected Business Partners. Based on this, the Business Partners can avail loan from State Bank of India. The decision of State Bank of India is final in this regard.

    8.How to lay the fiber cables and whether the splicing persons will be arranged by TACTV?

    Business partners have to lay the cable either aerial or underground. The splicing person needs to be arranged by the Business Partners. TACTV will not arrange splicing persons.

    9.What will be the share amount?

    Income sharing model is given in clause 7 of EoI document .The same is given below.

    S.No.

    Plan Name

    Rate

    Speed [Mbps]

    Revenue After Deducting Service tax and DOT Fee

    Business Partner Share

    1

    PRE TAC 299

    299

    2MB [2GB]

    239.2

    47.84

    2

    PRE TAC 499

    499

    2MB
    [5GB]

    399.2

    175.648

    3

    PRE TAC 549

    549

    2MB
    [10GB]

    439.2

    193.24

    4

    PRE TAC 649

    649

    2MB
    [20GB]

    519.2

    228.44

    5

    PRE TAC 799

    799

    4MB
    [20GB]

    639.2

    281.24

    6

    PRE TAC 899

    899

    4MB
    [40GB]

    719.2

    316.44

    7

    PRE TAC 999

    999

    8MB
    [40GB]

    799.2

    351.64

    8

    PRE TAC 1099

    1099

    10MB
    [40GB]

    879.2

    386.84

    9

    PRE TAC 1249

    1249

    8MB
    [80GB]

    999.2

    439.64

    10

    PRE TAC 1349

    1349

    10MB
    [80GB]

    1079.2

    474.84

    11

    PRETAC  999

    999

    2MB
    [unlimted]

    799.2

    351.64

    12

    PRETAC 699

    699

    4MB
    [10GB]

    559.2

    246.04

    13

    PRETAC 749

    749

    8MB
    [10GB]

    599.2

    263.64

    14

    PRETAC  899

    899

    10MB
    [10GB]

    719.2

    316.44

    10.Any experience or qualification required for becoming business partners with TACTV?

    Experience and qualifications are not mandatory but preferable.

    11.How much will be the cost of the penalty?

    The penalty is to meet the minimum bandwidth charges payable to bandwidth provider. It is the difference between the minimum bandwidth charges payable to bandwidth provider by the TACTV and the actual revenue received by TACTV from the business partner.
    For example: If the Business Partner is able to provide internet connections to 40 houses. The penalty will be devised as given below,
    Revenue from 40 connections = Rs.20000/- (approximately)
    TACTV share for 40 connections (56%) = Rs 11,200/-(Approximately)    - 1
    Bandwidth charge to be paid for 50 mbps = Rs 22,000/-(Approximately)  - 2
    Penalty amount to be paid by business partner (2-1) = Rs 10,800

    12.Will you support if the business partners face any problem?

    TACTV will support for technical issues till customer end. OFC cable related fault has to be rectified by the business partners.

    13.Whether the connection to the customer will be given by wireless mode?

    Business partners can install wireless equipments at his cost and provide connection to customers in wireless mode.

    14.How will be the process of selection will be in EOI?

    The eligible persons will be selected on first come first serve basis. Besides,Business Potential of the area will also be taken into account.

    15.Whether the customers can pay their subscription through offline?

    Yes, the customers can pay their subscription charges through all TACTV’s Arasu E - sevai centers.

    16.Who will activate the customer’s account?

    Customer’s account will be activated by TACTV through Network Operation Centre located at Chennai.

    17.Does a business partner need to pay for bandwidth?

    The bandwidth charges have to be paid by the Business partner if he/she has not reached 100 connections within 2 months.The changes would be levied as given in question 11.

    18.Is there any fixed installation cost to be collected from the end users during new connection?

    The installation cost of Rs.2000/- per customer may be collected. Business partners can collect installation charges by using the Customer readiness form which can be downloaded from TACTV website.

    19.Some BTS points are located away from municipality. Due to this investment cost will be higher. Will  there be any alternate BTS ?

    Business partners have to lay OFC cable from BTS to hub room up to 2 km.  If the BTS distance is more than 2 kms then Business partners have to bare the charges up to 2 Km,remaining cable cost will be met by TACTV. However, operation and maintenance should be done by the business partners only. If the BTS  distance is more than 5 kms TACTV will suggest the alternate method.

    20.How will be selection if more than one person applied for the same place?

    If more than one business partner apply for a single location the selection will be based on the business potential and technical feasibility.

    21.Business partners have to do the business in specific area ?

    Business partners can do the business around the location  allotted  subject to technical feasibility.

    22.Whether the time limit of 2 months to achieve 100 connections is mandatory? Excess time will be given for newly coming business partners?

    Yes. It is mandatory to all business partners. Otherwise, penalty will be levied as given in question 11.

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